Sarah McKenzie

Senior Manager, Operations & Customer Service At Universal Music Group at Universal Music

Sarah Mckenzie is an experienced operations and customer service professional currently serving as Senior Manager at Universal Music Group since October 2020, where responsibilities include logistics, inventory, and customer service operations for Universal Music Australia. Previous roles encompass positions such as Ecommerce & Merchandise Operations Manager for F45 Training and Ecommerce Operations Manager at House of Quirky, along with marketing-focused roles at Rdio Australia & New Zealand and Sony Music Entertainment. Sarah’s career also includes significant experience in artist relations and publicity at MTV Networks Australia, where responsibilities included coordination of talent for shows and managing media relations. Sarah holds a BA in Communications/Marketing from the University of Wollongong and an Advanced Diploma in Marketing & Public Relations from APM Training Institute.

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