Universal Destinations & Experiences
Austin Kelly, ICAP, has extensive experience in the theme park industry, currently serving as Manager of Business Analytics & Industrial Engineering at Universal Destinations & Experiences since October 2015. In this role, Austin leads park development and capacity planning analyses, collaborating with various divisions on productivity projects. Previously held positions at Universal include Senior Industrial Engineer, Industrial Engineer, and Associate Industrial Engineer, focusing on capacity requirements, process improvements, and supporting the development of Universal's Epic Universe. Earlier career experiences include roles at Walt Disney Imagineering and Walt Disney World, where Austin developed skills in contract administration and merchandise coordination. Austin holds a Master of Science in Engineering Management and a Bachelor of Science in Industrial Engineering from the University of Central Florida.
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Universal Destinations & Experiences
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Universal Destinations & Experiences., a unit of Comcast NBCUniversal, offers guests around the globe today’s most relevant and popular entertainment experiences. With three-time Academy Award winner Steven Spielberg as creative consultant, its theme parks are known for immersive experiences that feature some of the world’s most thrilling and technologically advanced film- and television-based attractions. Universal Destinations & Experiences in the U.S. are Universal Studios Hollywood and Universal Orlando Resort. Around the world, UP&R includes Universal Studios Japan in Osaka, a license agreement with Universal Studios Singapore at Resorts World Sentosa, and the recently-opened Universal Beijing Resort.