Rob Illsley

Service Delivery Manager at Universal Store

Rob Illsley is a seasoned Service Delivery Manager with extensive experience across multiple industries, including technology and hospitality. Currently serving at Universal Store since October 2024, Rob has held various senior roles, such as Technical Service Delivery Manager at Idea 11 and Infrastructure Technical Lead at Boeing. With a career spanning from Treasury Casino & Hotel, where Rob began as Systems Support Team Leader, to more recent positions at Echo Entertainment Group and HP Enterprise Services, Rob has consistently demonstrated leadership in IT operations and service delivery. Educational credentials include a diploma in Management from RMIT University and a diploma in Hospitality Management from TAFE Queensland.

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