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Tamara B.

Customer Retention Manager at Universal Weather and Aviation, Inc.

Tamara B. has an extensive career with Universal Weather and Aviation, Inc. since 1995, evolving through various roles that reflect a strong commitment to customer service and operational excellence. Starting as a Documentation Coordinator and Trip Support Specialist, Tamara progressed to TSS Systems Production Support Coordinator, where oversight of divisional project implementations was key. From January 2007 to April 2012, Tamara served as Business and Systems Analysis Manager, leading projects with Greenbelt Six Sigma and PMI methodologies. In March 2012, responsibilities expanded to Customer Retention Manager, while also managing multiple teams focused on quality assurance and process improvement, demonstrating a solid foundation in project management and customer relations.

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