Alexander Cueto is an experienced professional in call center training and English language education, currently serving as a Call Center Trainer and Online EFL Teacher at Universidad APEC since January 2014. With a career spanning over two decades, Alexander has worked in various roles including Assessment Specialist, Team Leader and Coach at Instituto Cultural Dominico Americano, along with positions in recruitment consulting and academic supervision at AloricaDR and Colegio Loyola Santo Domingo respectively. Notable training roles include extensive experience in technical support and customer care at Laurus International and N.E.W. Customer Service Companies. Education includes a SIT TESOL Certificate Trainer, a Master’s degree in TESOL Education and EFL, and a major in Management, Education, and Pedagogy.
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