University of Birmingham
Matthew Maragh is a seasoned IT professional with extensive experience in technical support and system administration. Currently serving as a Senior IT Support Technician at the University of Birmingham since December 2020, Matthew specializes in providing Tier 2 support for Windows 10 and macOS environments. Previous roles include IT Support Engineer at Hemmersbach GmbH & Co. KG, where Matthew contributed to global IT infrastructure services, and IT Support Technician at Creare Group, a leading website design and SEO marketing company. Earlier positions involved first line helpdesk support at National Highways and Phoenix IT, as well as application support at Experian Payments. Matthew's educational background includes a Master’s degree in Computer Studies and a Bachelor's degree in Business Information Technology, both obtained from Coventry University. Additionally, Matthew has a history of freelance website development.
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