Ebony Cherry is an accomplished Systems Implementation Specialist with extensive experience in supporting medical professionals during the Epic go-live rollout at the University of Maryland Medical System Health Plans since December 2018. As a Senior Activate Analyst Team Lead at The HCI Group and Operational Readiness Partner Team Lead at Temple University Health System, Ebony provides elbow-to-elbow support for inpatient psychiatric units, troubleshooting software and hardware issues, facilitating training sessions, and ensuring proper workflow documentation. With a Bachelor of Arts in Psychology from Penn State University, Ebony is dedicated to enhancing staff confidence and knowledge in electronic medical record systems while delivering continuous support through system optimization and updates.
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