Max Tay is a seasoned BPM Architect and Process Transformation Specialist with extensive experience in enterprise process management and optimization across various industries. Currently serving as a BPM Architect at MaxConsilium Professionals and an Honorary Enterprise Fellow at the University of Melbourne, Max has previously held key positions at Greater Western Water, Apromore, Bureau of Meteorology, Telstra, and nbn™ australia, where notable contributions included developing business architecture, process frameworks, and operational capabilities. Max holds multiple advanced degrees, including a Master of Professional Accounting from the University of Melbourne and other qualifications from prestigious institutions such as MIT Sloan School of Management and The Wharton School.