Heather R. Smith

Heather Smith, M.A., CPC, CPMA, currently serves as the Vice President of Revenue Cycle at University of Toledo Physicians, LLC, since December 2020, leading and overseeing revenue cycle management functions to improve billings and collections. Previously, Heather held various leadership roles, including Director of Revenue Cycle at Saint Joseph Health System and La Porte Hospital, focusing on optimizing revenue, coordinating operations, and best practices in billing and collections. In earlier positions, Heather served as Sr. Operations Manager at McKesson, Healthcare Consultant at Rehmann, and managed billing at Western Michigan University Homer Stryker M.D. School of Medicine, achieving significant improvements in accounts receivable. Heather holds a Master of Arts in Healthcare Leadership and a Bachelor of Business Administration, supplemented by an Associate's degree in Business Administration.