Gary McLaughlin

Gary McLaughlin's work experience spans over several industries and roles. In 1987, they started as a District Sales Manager at MetLife, managing a regional office for the sales of multiline insurance products. Gary also provided financial services through IRAs and mutual funds. From 1993 to 1997, they worked as a Manager of Sales at TeleCheck.

In 1997, McLaughlin joined Independence Blue Cross as the Director of Sales Training and Development. Gary managed a multi-level training department responsible for designing and delivering training programs to sales, service, and marketing divisions. Gary utilized the ADDIE training development model and various methods like ILT, eLearning, webinars, and job aids.

From 2010 to 2013, McLaughlin served as the Director of Sales Training and Development at Take Care Health Systems, responsible for the design and delivery of training programs for sales and client services representatives.

Between 2013 and 2014, they worked as an Independent Sales and Training Consultant in the insurance and healthcare industry, focusing on sales and service training. Gary specialized in designing training tracks for new and experienced sales associates, with a focus on presentation, consultative selling, negotiation skills, product knowledge, and change management.

From 2014 to 2016, McLaughlin was the Sr. Manager of Operations Training at Philidor Rx Services. Gary managed the training function for a specialty pharmacy, delivering training on call center, soft skills, management development, and compliance to new hires and experienced customer service representatives and pharmacy personnel.

McLaughlin's most recent position was at Univest, where they served as the Vice President of Training and Development. Gary managed training and development for a multi-line financial services provider, including onboarding, leadership development, and various other programs. Gary also created Univest University and selected a new Learning Management System.

Gary McLaughlin attended West Chester University of Pennsylvania, where they obtained a Bachelor of Science degree in Education. The start and end years of their education are not specified.