John Koscinski, MBA, has a diverse work experience spanning over 15 years. Their most recent position was at Univest, where they served as the Manager/AVP of Consumer and Mortgage Collections starting in February 2023. Prior to that, they were the Manager-Special Assets at Malvern Bank, National Association from August 2022 to February 2023.
From 2020 to 2022, John held the position of Home Preservation Manager at Mphasis-Digital Risk. In this role, they led a team in handling inbound calls from borrowers and assisting with the loan modification process. John also oversaw various mortgage projects to improve processes and customer satisfaction.
Before joining Mphasis-Digital Risk, John worked as the Credit/Collection Manager at Freedom Medical from May 2019 to August 2022. Their responsibilities included managing the collection department and ensuring timely payments of accounts receivables.
John's previous role was as the Loss Mitigation Manager at Bayview Asset Management, LLC from November 2012 to August 2018. Here, they worked directly with attorneys and borrowers to achieve desired workout outcomes for delinquent mortgage accounts. John also exceeded production goals and provided training and support to customer service representatives.
Prior to their work at Bayview Asset Management, John worked as an International Auditor at UPS from October 2007 to November 2012.
Overall, John has a strong background in collections, mortgage, and credit management, with proven leadership skills and a focus on customer satisfaction.
John Koscinski, MBA, holds a Master of Business Administration (MBA) degree in Finance, General from Goldey-Beacom College. John obtained this degree from 2015 to 2017. Prior to that, they earned a Bachelor of Science (BS) degree in Accounting and Finance from Neumann University, completing their undergraduate education from 2008 to 2011. Additionally, John holds a certification called NMLS License, which they acquired from the Nationwide Multistate Licensing System in November 2021.
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