Client Administration Manager

About Unlimit   Founded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, Banking as a Service (BaaS), and an on-ramp fiat solution for crypto, DeFi, and GameFi. The company’s mission is to deliver solutions that eliminate financial borders, enabling businesses to operate locally and internationally easily across Europe, the UK, LatAm, APAC, India, and Africa. Unlimit has over 500 employees across 16 offices and five continents, including London, Frankfurt, Singapore, São Paulo, Hong Kong, and Mexico. For further information, please visit https://www.unlimit.com Responsibilities:

• Opening of card accounts, ordering and dispatching of payment cards, informing customers on opening of card accounts and card issues
• Further management/updating of data in the internal system as per documents/data received from the customer
• Provision of information upon request of client’s auditors (audit reports), preparation of certificates, statements as per customers’ requests
• Maintenance of customer’s accounts (change of name, address, director(s), signatory(ies), etc.)
• Closure of current and/or card accounts in the internal system and sending relevant confirmations to the customers
• Creation/amendment and implementation of Fees and Charges schedules
• Monitoring of card expiration and timely notification of cardholders' upcoming expiration
• Onboarding of low- and medium-risk retail and freelance customers
• Preparation/amendment of internal forms/documents.

Requirements:

• University degree or equivalent in Economics, Law, Business Administration, or other relevant fields of study
• At least 1 year of experience in working with corporate documents of legal entities and identification documents of natural persons
• Past experience working with CRM systems and/or in-house software programs
• Ability to work independently, and possess strong organizational and time management skills
• High attention to details
• Fluency in English

We offer:

• Attractive monthly salary paid in line with experience
• Vacation, sick, and paid holidays
• Full-time: 5/2 (Saturday and Sunday days off)
• Modern workplace with all necessary equipment  based in Cyprus (Limassol), 10 minutes walking from the sea
• A team of top international professionals to learn from
• Multicultural working environment