Jordan Smith

IT Support Analyst II at Unlimited Service Group

Jordan Smith is an IT professional with extensive experience spanning various roles within the technology support field. Currently serving as an IT Support Analyst II at Unlimited Service Group since August 2023, Jordan previously held positions including IT Help Desk Technician at ESPEC North America, where responsibilities included managing a Help Desk ticketing system and developing batch scripts for automation. Prior experiences include providing technical support at CCS Technologies, overseeing 300 employees' IT needs at Open Systems Technologies, and administering support for business locations at Union Home Mortgage Corp and NOIC Home Mortgage Lender. Jordan's educational background includes a Bachelor's degree in Management Information Systems from Michigan Technological University, earned in 2016.

Location

Grand Rapids, United States

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Unlimited Service Group

At Unlimited Service Group, we are dedicated to being your trusted partner for all your commercial foodservice equipment repair needs. As the largest provider in North America, we are proud to represent 35 of the most renowned brands in the industry. While each brand brings its own distinct market presence, customer focus, and rich history, what truly sets us apart is our commitment to collaboration, as all our brands unite to harness shared resources and provide the best locally delivered service. With an impressive network of 120+ locations, a dedicated team of 1400+ field service technicians and dedicated customer support, the Unlimited Service Group can meet your repair needs, whether on the local or national scale. Our expansive reach ensures we are always ready to service your equipment 24/7. What truly distinguishes our service companies is their position as the go-to service agents in their respective locales. CFESA-certified and authorized by most foodservice equipment manufacturers, we pride ourselves on delivering exceptional customer service and fast first-time fix. Further, we champion the development of technical trades. By fostering a culture that embodies our core values, we empower our team members to exceed their goals and embrace a career within our family of companies. Visit our website to learn more.


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1,001-5,000

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