Mardi Kennedy currently serves as the Head of Global HR Service Delivery at Unum since September 2014, where leadership involves fostering an employee-centric interaction model and optimizing HR policies and technology. Prior experience at Citizens Bank spanned from October 1996 to September 2014, culminating in the role of SVP, Head of HR Operations, overseeing various facets of HR shared services and implementing Lean Six Sigma practices. Additional positions included SVP, HR Director, where significant improvements in employee turnover and satisfaction were achieved, and VP, HR Business Partner, focusing on establishing best-in-class HR solutions and a centralized employee contact center. Mardi holds a Bachelor of Arts in Organizational Leadership from Bay Path University.
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