Tiffany Wall

Senior Vice President, Enterprise Business Operations at Upbound Group

Tiffany Wall has a diverse and extensive work experience. Tiffany currently holds the role of Senior Vice President, Enterprise Business Operations at Upbound Group since February 2023. Prior to that, they worked at Acima as the Senior Vice President - Enterprise Business Solutions starting in February 2022. Tiffany also had a long tenure at Rent-A-Center, where they served in various senior leadership roles such as Senior Vice President - US Operations, Sales & Support, Vice President - Customer Experience, Sales Strategy & Operations Support, Vice President - Customer Experience & Sales Strategy, Vice President, Performance Improvement, Sr. Director - Training & Solution Center, Director - Promotions & Sales Strategy, Manager - Sales Strategy, District Manager - Store Operations, and Store Manager. Their responsibilities included leading collaborative teams, driving growth, improving customer interactions, analyzing data, managing training programs, overseeing store operations, and turning around under-performing businesses.

Tiffany Wall holds a Bachelor's degree in Business and Psychology from Texas Woman's University. Prior to that, they attended Marshfield High School. In terms of additional certifications, Tiffany obtained the Unconscious Bias Facilitator certification from FranklinCovey in January 2020, The Fundamentals of Project Management certification from Southern Methodist University in February 2015, and the Situational Frontline Leadership certification from The Ken Blanchard Companies in September 2008. Tiffany also has a certification titled "Meetings That Work" from Dale Carnegie Training, although the exact date of obtaining this certification is not specified.

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