Gitanjali Rajadhyaksha

Customer Success Specialist at upcover

Gitanjali Rajadhyaksha has a diverse work experience spanning various industries and roles. Gitanjali most recently worked as a Customer Success Specialist at Upcover starting in December 2022. Prior to that, they were an Online Business Manager at Wishup.co from July 2022 to November 2022. In early 2022, they worked as an Escalation Specialist at CRED.

Before transitioning into the tech industry, Gitanjali gained experience in social media as a Social Media Specialist at AJIO.com from September 2019 to January 2022. Gitanjali also had a role as a Clinical Trial Assistant at Alcon, a Novartis company, from October 2014 to April 2016.

In the earlier years of their career, Gitanjali worked as a Coordinator at Alcon Laboratories India from May 2009 to July 2013. Prior to that, they had customer service roles as a Customer Service Representative at Firstsource from October 2008 to May 2009, and at Aviva 24/7 from January 2006 to January 2007.

Overall, Gitanjali has developed a range of skills and experience in customer service, coordination, social media, and business management.

Gitanjali Rajadhyaksha attended St. Joseph's Convent High School from 1989 to 1999. Gitanjali has also obtained several certifications in various areas such as virtual assistance, accounting foundations, web and digital design, Excel training, LinkedIn sales navigation, Zoho CRM, Mailchimp, programming no-code integrations, QuickBooks online, Salesforce, WordPress, business letters and emails, and creating a basic dashboard in Excel. These certifications were obtained in 2022, with the majority being completed in September 2022. Gitanjali also completed the Introduction to CRM with HubSpot course on Coursera and the Selling on Amazon Complete Course on Udemy in August 2022.

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  • Customer Success Specialist

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