JY

Jasmine Yesu

Onboarding Success Manager at Updox

Jasmine Yesu has a diverse work experience, starting with their most recent role as an Onboarding Success Manager at Updox. In this position, they take ownership of customer relationships from the point of sale to successful onboarding, ensuring a positive experience. Jasmine collaborates with various teams and acts as a subject matter and technical expert to meet customer expectations. Jasmine also transfers customer relationships to customer success managers after onboarding and adoption.

Before joining Updox, Jasmine worked as an SMB Implementation Manager at ServiceTitan from February 2021 to February 2023. Prior to that, they were an Interoperability Project Manager at Greenway Health from December 2019 to May 2020.

Jasmine gained experience as an Implementation Manager at PureCars from December 2018 to December 2019. In this role, they initiated the onboarding process with customers and served as the primary point of contact for dealers. Jasmine managed the onboarding timeline, submitted customer requests, and maintained knowledge of the PureCars product suite and automotive industry trends.

Jasmine began their career as an Ambulatory Senior Client Implementation Support Analyst at athenahealth from June 2016 to August 2018. Prior to that, they worked as a Statistical Methods Tutor at Georgia State University Psychology Research and Testing Site from August 2015 to May 2016.

Jasmine Yesu attended Georgia State University from 2011 to 2016 and obtained a Bachelor of Arts (BA) degree in Psychology.

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Timeline

  • Onboarding Success Manager

    July, 2023 - present

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