Hanen Kahia

Hanen Kahia is an experienced professional in customer service and administrative support, currently serving as Customer Service Team Lead at Upela.com since February 2023. Hanen has held multiple roles at MADE.COM since August 2018, including Team Leader for the French client service and Senior Customer Account Manager. Prior experience includes positions at SOL'S / SOLO INVEST as an Administrative and Commercial Assistant, and various temporary roles in administration and customer support including a stint at ID BATI and Ceacom. Hanen's educational background includes a degree in professional bookkeeping and accounting secretarial studies from Lycée Polyvalent Liberté Romainville and further studies at Université Paris 8.