Chandra Mullineaux

Chandra Mullineaux has a strong work experience in the field of customer operations, services, and knowledge management. Chandra started their career at RWD Technologies, where they worked as a Product Specialist from May 2000 to July 2010. In 2010, they joined uPerform, initially working as a Senior Product Specialist from July 2010 to March 2011. Chandra then progressed to the role of Content and Knowledge Management Lead in Customer Success from March 2011 to March 2015, where they focused on delivering effective customer success communications. From March 2015 to November 2017, Chandra served as the Customer Success Communications Owner, demonstrating their expertise in customer success strategies. Chandra further advanced their career at uPerform as the Manager of Support Operations and Knowledge Management from November 2017 to October 2021. Currently, Chandra holds the position of Director of Global Customer Operations and Services, starting in September 2021. Overall, Chandra has demonstrated their proficiency in various roles within customer operations, services, and knowledge management throughout their career.

Chandra Mullineaux obtained a Bachelor of Arts degree in History and Anthropology from the University of Michigan. Furthermore, they earned a certification as a Certified ScrumMaster from the Scrum Alliance in February 2015.