Natália de Moraes Hoerlle

Product Owner at UpFlux

Natália de Moraes Hoerlle has a diverse work experience in various roles and industries.

From January 2023 to present, they work as a Product Owner - Health and Cross Industry at UpFlux Process Mining. In this role, they are responsible for defining and monitoring product application activities, prioritizing tasks based on institutional value and strategy, and ensuring timely and high-quality project deliveries.

From May 2022 to February 2023, Natália worked as an Education Coordinator at UpFlux Process Mining. Natália led the education department, focused on spreading knowledge about process mining and its applications across different sectors. Natália'sresponsibilities included planning and supporting the development of online courses and organizing educational initiatives such as workshops and training sessions.

As an Onboarding Coordinator at UpFlux Process Mining from October 2021 to August 2022, they oversaw the implementation team for UpFlux software. Natália also led process improvement projects in the healthcare and cross-industry sectors.

Natália's previous role at UpFlux was as a Customer Success Analyst from January 2020 to October 2021. In this position, they conducted client onboarding, provided support to partners, managed project documentation, performed data validation, conducted training sessions, and monitored project outcomes. Natália also had experience in projects related to hospital accreditation, protocol implementation, and process improvement in healthcare sectors such as emergency care, operating room, bed management, imaging center, and billing.

In addition to their work at UpFlux, Natália worked as a Nurse at Salus - Cooperativa de Enfermagem from January 2023 to July 2023. Natália'sresponsibilities included providing nursing care, diagnoses, planning, implementation, and evaluation of nursing care, as well as health promotion, disease prevention, and rehabilitation.

Before joining UpFlux, Natália worked as a Professor at Senac Santa Catarina from July 2020 to September 2021, and as a Dental Assistant at Oral Sin Implantes from January 2015 to July 2019.

Natália de Moraes Hoerlle's education history is as follows:

From 2022 to 2024, Natália pursued a Data Science and Analytics degree at MBA USP/Esalq.

Between 2020 and 2022, they attended Pontifícia Universidade Católica do Rio Grande do Sul, where they completed an MBA in Gestão, Inovação e Serviços em Saúde (Management, Innovation, and Health Services).

From 2015 to 2019, Natália studied at UniSociesc Centro Universitário and obtained a Bachelor's degree in Nursing.

In 2018, they attended Associação Brasileira de Odontologia - ABO PR, where they received training as an Auxiliary Dental Health Professional.

Natália is currently pursuing a Master's degree in Health Technology at Pontifícia Universidade Católica do Paraná, starting in 2020.

Additionally, Natália has obtained various certifications. In 2023, they completed a Product Management course at Cursos PM3. In 2022, they participated in a Process Mining course at UpFlux Process Mining. In 2021, they completed a Bootcamp on Customer Success at KeyUniversity.

Further certifications include Eneagrama from Instituto Você in 2020, Introdução ao Customer Success from RD University in 2020, Training Você from Instituto Você in 2020, and Metodologia da Pesquisa Científica from FIOCRUZ - Fundação Oswaldo Cruz in 2019.

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