Upfront Healthcare
Brock McDermott is a seasoned professional in healthcare consulting and client strategy, currently serving as a Consultant at Upfront Healthcare since May 2021. Prior to this role, Brock held the position of Client Success Manager at PatientBond. Brock's experience includes significant roles at UPMC Health Plan as Lead Process Analyst and Administrative Resident, focusing on digital health innovations and telehealth solutions. Additional experience includes a Project Consultant Internship at Intermountain Healthcare's Epilepsy Program and various roles at Brigham Young University - Idaho, where responsibilities ranged from Clinical Operations Director to Academic Advisor. Brock holds a Bachelor of Science degree in Healthcare Administration from Brigham Young University - Idaho and completed further education at the University of Utah - David Eccles School of Business.
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Upfront Healthcare
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Upfront’s Care Traffic Control platform proactively reassures and directs patients to the safest and most relevant care options within the health system. Using advanced analytics, personalized content and strategic calls-to-action, Upfront aligns patient care needs with health system resources through a 1:1 digital experience based on deep healthcare operations and patient engagement experience. With Upfront, more patients will book and complete necessary care, use the most appropriate site of care, enroll in care coordination services, successfully navigate a care journey or transition, and understand how to stay safe in unusual conditions.