Saurabh Makode

Saurabh Makode currently serves as an Assistant Program Manager in Delivery Operations at upGrad, overseeing the IIITB Data Science programs and leading a team to achieve operational goals. In a previous role at upGrad as Assistant Program Manager in Outcomes, Saurabh improved self-transition rates by 7% and raised attribution rates significantly in just one quarter. Prior experience includes management at BYJU'S, where Saurabh directed operations for multiple educational centers, enhancing performance by 25% and developing an analytics dashboard that improved teaching quality metrics. Early career roles included quality analysis at Embibe and learning development at BYJU'S. Saurabh holds a Postgraduate degree in Advanced Business Analytics from the Indian Institute of Management Ahmedabad and a Bachelor in Technology in Mechanical Engineering from Dr. Babasaheb Ambedkar Technological University.