Ahmed Ehab is an experienced IT professional currently serving as an EIT Service Desk Engineer at Upland Software since July 2021, where responsibilities include providing L1 support and acting as a point of escalation for L2 support. Simultaneously, Ahmed works in an Information Technology Help Desk role at FlairsTech. Previous positions include Information Technology System Administrator at Quality Egypt, where skills were applied in troubleshooting, server administration, and managing backups, and as an IT Help Desk at BMS Language School, focusing on hardware and software support, server installations, and network configurations. Prior to this, Ahmed gained experience as a Sales Specialist at Visa and an Account Advisor at Banque Misr. Ahmed holds a Diploma of Education in Information Technology from Cairo University and a Bachelor's degree from Ain Shams University.
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