Jeremy Cross

Jeremy Cross is a seasoned professional with extensive experience in enablement and communications across various industries. Currently serving as a Senior Enablement Manager at Upland Software, Jeremy previously held roles such as Communications and Enablement Manager at Twilio, where responsibilities included acting as a liaison among multiple departments to enhance consumer trust and compliance-related experiences. Notable positions also include Sr. Global Sales Enablement Manager at Infor and Sr. Manager of Enablement & Education at Reflektive, among others. Jeremy's background encompasses corporate communications, learning and development, and instructional design, with a strong focus on creating effective training programs and marketing materials. Academic credentials include a Master’s degree in Higher Education & Human Development from The George Washington University, a certification in Secondary English Education from Indiana University Bloomington, and a Bachelor’s degree in Speech and Hearing Sciences from the same institution.