Janith Lakpriya is an experienced IT professional currently serving as an IT Support Specialist at UPM Raflatac since January 2023. Prior to this role, Janith worked as an On Site Support technician at Epworth and held various positions at ANZ, including Windows Build & Designer and Asset and Configuration Manager, contributing to significant projects such as project Ventana, which involved deploying Windows servers globally. Previous experience includes serving as a Help Desk Technician at Sita New Multimedia Sdn Bhd, where Janith enhanced incident resolution KPIs. Janith's educational background includes a Bachelor of Information Technology with a focus on Business Analysis from Melbourne Polytechnic and a Diploma in Computer Science from Lincoln University College.
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