Kelly Niileksela

Kelly Niileksela currently serves as the Director of Clinical Operations at Upper Great Lakes Family Health Center, a position held since July 2017. In this role, Kelly collaborates with senior leadership to oversee the development and management of clinical services across 12 locations, ensuring safe patient care from qualified staff. Previous experience includes roles as Quality Manager and Quality Coordinator, where Kelly focused on healthcare quality improvement programs and managed Patient-Centered Medical Home initiatives. Prior to that, as Practice Manager at Great Lakes Medical Associates, Kelly directed operations for a 5-provider practice, handling staff management, financial oversight, and quality initiatives. Further experience includes serving as an Application Support Specialist at UP Health System - Portage.