UPS Capital®
Kiel Harkness has over 20 years of experience in various roles at UPS and UPS Capital®. Kiel joined UPS in 1999 as an Account Executive and later held positions such as Sr Pricing Strategist, Sr Retail Marketing Strategist, and Forecasting and Business Planning Director. From 2013 to 2020, they served as the Director of Revenue Management and Business Planning for the Asia Pacific region and as Marketing Director for the United Kingdom, Ireland, and Nordic Countries. In 2020, they became the Head of Global Marketing and Business Intelligence for UPS Capital®.
Kiel Harkness attended Boston University from 1995 to 1999. From 2005 to 2008, they pursued an MBA in Marketing at Georgia State University - J. Mack Robinson College of Business.
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UPS Capital®
UPS Capital delivers the shipping experience businesses and their customers crave simply and affordably. This experience is fueled by 100+ years of supply chain knowledge, which helps us simplify the shipping experience and make insurance more accessible with fast claims payments, extensive coverage options and seamless self-service tools. Shipping is about more than moving merchandise. It is a critical touchpoint in the customer experience and often a business’s last impression. UPS Capital delivers the brighter side of shipping by anticipating and removing pain from the process for small and medium sized businesses, while giving them peace of mind that their customers will have better post-purchase experiences. *Insurance services are offered through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc. and other affiliated agencies.