UPS Capital delivers the shipping experience businesses and their customers crave simply and affordably. This experience is fueled by 100+ years of supply chain knowledge, which helps us simplify the shipping experience and make insurance more accessible with fast claims payments, extensive coverage options and seamless self-service tools. Shipping is about more than moving merchandise. It is a critical touchpoint in the customer experience and often a business’s last impression. UPS Capital delivers the brighter side of shipping by anticipating and removing pain from the process for small and medium sized businesses, while giving them peace of mind that their customers will have better post-purchase experiences.

*Insurance services are offered through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc. and other affiliated agencies.

Shipping

UPS Capital®

UPS Capital®'s headquarters in Atlanta, GA, United States

Amanda Heim

Steve Chmura

Peggy Chan

Archita Prasad

Ovett Edwards

Cynthia Torres

Dorothy Ciezczak

Mei Lai Wong

Rhodri Morris

Zachary Emmons

Michael T. Beck

John V. Longaro

Trence C.

Kim Stoddard

Paul Hendrix

Denise Sanchez

Jeffery T Iannone

Olive Brantley

Uyen Kim

Michael Smith

Lila Best

The Marketing and Business Development team at UPS Capital® is responsible for driving strategic growth and enhancing brand visibility through targeted marketing initiatives and innovative product development. They focus on lead generation, partnership cultivation, and optimizing customer experiences by leveraging data-driven insights. This team plays a crucial role in promoting UPS Capital’s insurance services and shipping solutions, ultimately aiming to create seamless, value-added experiences for small and medium-sized businesses.

Marketing and Business Development

The Strategy and Operations team at UPS Capital® focuses on driving business growth and innovation through strategic planning, product development, and operational excellence. This team conducts market analysis, develops new insurance products, ensures regulatory compliance, and enhances customer experience, all while fostering a secure and efficient operational environment. By leveraging insights and analytics, they streamline processes to improve service delivery and strengthen UPS Capital's competitive edge in the shipping industry.

Strategy and Operations

The Engineering and Data Management team at UPS Capital® is responsible for leveraging advanced analytics and engineering principles to optimize shipping processes and enhance data-driven decision-making. This team develops innovative software solutions and data management systems to improve operational efficiency and customer experience, ensuring that small and medium-sized businesses can ship with confidence and ease. Through collaboration across engineering and IT disciplines, they drive digital transformation initiatives that streamline services and support the delivery of accessible insurance solutions.

Engineering and Data Management

The Leadership Team at UPS Capital® is responsible for driving strategic initiatives and operational excellence across the organization. They work collaboratively to enhance product offerings, develop innovative solutions, and improve customer experiences, ensuring UPS Capital remains a leader in simplifying shipping and insurance services for small and medium-sized businesses. Their diverse expertise in operations, business development, strategy, marketing, and data science enables them to anticipate market needs and foster a culture of continuous improvement.

Leadership Team

UPS Capital®

Org chart

Teams

Marketing and Business Development

Strategy and Operations

Engineering and Data Management

Leadership Team

Offices

UPS Capital®

Org chart

Teams

Marketing and Business Development

Strategy and Operations

Engineering and Data Management

Leadership Team

Offices

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