UPS Capital delivers the shipping experience businesses and their customers crave simply and affordably. This experience is fueled by 100+ years of supply chain knowledge, which helps us simplify the shipping experience and make insurance more accessible with fast claims payments, extensive coverage options and seamless self-service tools. Shipping is about more than moving merchandise. It is a critical touchpoint in the customer experience and often a business’s last impression. UPS Capital delivers the brighter side of shipping by anticipating and removing pain from the process for small and medium sized businesses, while giving them peace of mind that their customers will have better post-purchase experiences.

*Insurance services are offered through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc. and other affiliated agencies.

Shipping

UPS Capital®

Mark Robinson

John V. Longaro

Dale Burnham

Archita Prasad

Eduardo Lopez-Soriano

Peggy Chan

The Engineering and Data Management team at UPS Capital® is responsible for leveraging advanced analytics and engineering principles to optimize shipping processes and enhance data-driven decision-making. This team develops innovative software solutions and data management systems to improve operational efficiency and customer experience, ensuring that small and medium-sized businesses can ship with confidence and ease. Through collaboration across engineering and IT disciplines, they drive digital transformation initiatives that streamline services and support the delivery of accessible insurance solutions.

Engineering and Data Management

Marketing and Business Development

Strategy and Operations

Engineering and Data Management

About

Team members

Other teams at UPS Capital®

Marketing and Business Development

Strategy and Operations