UPS Capital delivers the shipping experience businesses and their customers crave simply and affordably. This experience is fueled by 100+ years of supply chain knowledge, which helps us simplify the shipping experience and make insurance more accessible with fast claims payments, extensive coverage options and seamless self-service tools. Shipping is about more than moving merchandise. It is a critical touchpoint in the customer experience and often a business’s last impression. UPS Capital delivers the brighter side of shipping by anticipating and removing pain from the process for small and medium sized businesses, while giving them peace of mind that their customers will have better post-purchase experiences.

*Insurance services are offered through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc. and other affiliated agencies.

Shipping

UPS Capital®

Mark Robinson

John V. Longaro

Dale Burnham

Archita Prasad

Eduardo Lopez-Soriano

Peggy Chan

The Strategy and Operations team at UPS Capital® focuses on driving business growth and innovation through strategic planning, product development, and operational excellence. This team conducts market analysis, develops new insurance products, ensures regulatory compliance, and enhances customer experience, all while fostering a secure and efficient operational environment. By leveraging insights and analytics, they streamline processes to improve service delivery and strengthen UPS Capital's competitive edge in the shipping industry.

Strategy and Operations

Marketing and Business Development

Engineering and Data Management

Strategy and Operations

About

Team members

Other teams at UPS Capital®

Marketing and Business Development

Engineering and Data Management