daniel fleischman

Daniel Fleischman has worked in the professional world since 2002. daniel started their career at Best Buy as a Senior Manager: After Sales Cost Reduction Special Project. In this role, they built an innovative end-to-end plan to lower after-sales cost through analytics, sales strategy, return and exchange policy and strategy, reverse logistics strategy, service model analysis, and leveraging vendor returns agreements. daniel also developed an overarching philosophy to build customer satisfaction while lowering costs of product returns and warranty fulfillment. After that, they became the After-Sales Service Senior Manager at Best Buy, where they worked on service model strategy development, after-sales cost control, return and exchange analysis and reduction, and vendor negotiations. daniel also developed an accurate system for measuring R&E and separating costs from factory warranty fulfillment, which led to a reduction in R&E costs in printers by 80%, digital cameras by 50%, and computer peripherals by 90%. In 2013, Daniel moved on to Upsie, LLC, where they were the Vice President of Customer Service and Provider Relationship. At Upsie, they were responsible for confronting the $40-billion extended warranty industry by challenging marketplace conventions and empowering consumers with information, access, and convenience. Finally, in 2017, Daniel joined The Dunn Group as a Senior Consultant. At The Dunn Group, they dedicated himself to helping clients improve performance by strengthening the organizational culture, engaging employees, understanding customer preferences, and advancing the mission of the firm to drive top and bottom line results.

Daniel Fleischman attended Winona State University from 1978 to 1980, where they earned a Bachelor's degree in Psychology.