Vassia Efstathiou

Vassia Efstathiou is a seasoned professional with extensive experience in account management, operations, and customer engagement within the technology and healthcare sectors. Currently serving as a Senior Account Manager at Upstream since July 2020, Vassia leads client relationships and monitors key performance indicators while coordinating with various internal teams. Prior to this role, Vassia held the position of Director of Operations at bookdialysis.com, where product digitization and scaling operations were prioritized. Additional experience includes roles at Akazoo, Jumia Group, and founding FoodHall Inc., demonstrating a strong background in market analysis, product development, and strategic planning. Vassia holds an MSc in International Public Policy from UCL and a BSc in Business Administration from the University of Bath.