Sales and Customer Success

The Sales and Customer Success team at Upwards is dedicated to driving the company's growth by expanding its customer base and ensuring client satisfaction. This team is responsible for engaging potential enterprise clients, developing sales strategies, and managing key accounts. They also work closely with families and caregivers to ensure a seamless experience, address concerns, and maximize the usage and benefits of Upwards' care solutions. Through data-driven insights and personalized support, the team aims to enhance customer loyalty and lifelong value.