Ana Gallego

Ana Gallego is an experienced professional in technical support and community management, currently serving as a Community Architect at Upwork since March 2020, where responsibilities include creating data sources and visualization reports in Power BI for technical support teams. Previously, Ana worked as a Team Lead Manager, overseeing a Spanish-speaking gig community providing Microsoft 365 technical support, and as a Technical Support Engineer addressing the needs of small to medium-sized businesses. Earlier experience at As Net Solutions S.A.S involved planning Microsoft 365 migration projects and consulting on enterprise solutions. Ana holds a degree in Communication Studies from Universidad Pontificia Bolivariana, obtained between 2001 and 2005.