Felicia Wolontis

Felicia Wolontis, Ph.D., is a seasoned Market & UX Researcher currently with Ben Franklin Technology Partners since March 2025, where strategic thinking enhances market and UX research for early-stage tech startups. As a self-employed UX Researcher since May 2023, Felicia has led multiple research projects using user interviews and usability testing to produce comprehensive deliverables, including user personas and journey maps. Felicia is also a top-rated freelancer on Upwork, specializing in mixed methods research with a strong record of client satisfaction. Previous roles include Research Associate at Bucknell University and Graduate Student Researcher at Clark University, where Felicia gained extensive experience in qualitative data analysis and project management. With an educational background that includes a Ph.D. in Developmental Psychology from Clark University, Felicia employs a diverse set of skills in research, teaching, and small business management across various industries.