Nikhil Purwaha is an accomplished professional in product management and customer experience, currently serving as Senior Director of Product Management for Customer Experience and Trust at Upwork since February 2022. Prior experience includes a prominent role as Manager of Technical Product Management within Amazon's Transaction Risk Management Systems group, where Nikhil played a key part in eCommerce fraud protection and risk management innovations from September 2014 to January 2022. Nikhil's earlier career includes leadership positions at Thunderbird School of Global Management, a summer internship at EY focusing on sustainability initiatives, and a role as Senior Programmer at Accenture. Nikhil holds an M.B.A. in Marketing from Thunderbird School of Global Management and a B.E. in Computer Science from Thadomal Shahni Engineering College.
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