Jeanette Cox possesses extensive experience in contact center operations, currently serving as Contact Center Operations Manager at Urgently since October 2020, following roles as Contact Center Supervisor and Team Lead. Prior to this, Jeanette served as a Human Resources Specialist in the US Army from June 2014 to October 2018. Jeanette holds a Bachelor of Arts degree in Human Resources Management/Personnel Administration from Ashford University, completed between 2015 and 2019.
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