Tyler C. currently serves as a Senior Help Desk Engineer at the US Court of Appeals for Veterans Claims since December 2022, and also holds the position of Technical Operations Specialist at Mary Washington Healthcare since April 2017. In the latter role, responsibilities include utilizing ServiceNow for ticket management and providing support for a variety of technology equipment. Tyler C. previously worked as a Technical Analyst I/II at Mary Washington Healthcare, delivering in-person and virtual technical support. Prior experience includes serving as a Meter Technician for Spotsylvania County, where duties involved reading and maintaining water meters, and as a Helpdesk employee at Samsung Electronics America, focusing on consumer support and product training. Tyler C. earned an Associate's degree in Criminal Justice/Police Science from Germanna Community College between 2013 and 2015.
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