Jennifer Claxton is an Information Technology Director and transformational leader currently leading IT programs at USAA, where they focus on delivering customer-centric solutions. With a background in project management and enterprise business agility, they have previously held roles such as Innovation Platform Manager and Business Analyst at a range of organizations, including Continental Airlines and Kforce Inc. Jennifer is also a business owner of Aggie Aesthetic Boutique and serves as a Project Management Officer for FirstDay Foundation. They earned a BS in Recreation, Park, and Tourism Sciences from Texas A&M University and are PMP and SPC certified.
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