Kaela Johnson is a Director of Digital and Technical Product Management at USAA, where they lead product development initiatives. Previously, Kaela served as a Senior Account Manager and a Manager of Fanatical Support at Rackspace, where they honed their skills in enterprise software and partner management. They began their career as an Operations Management Assistant at Yantis Company. Kaela holds a Bachelor's degree in Communications from The University of Texas at San Antonio.
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