Kate Mullane is a Business Advisor Director at USAA, bringing over eight years of experience in process improvements to enhance member and employee experiences. Previously, Kate held various roles at USAA, including Business Advisor I and Business Advisor Lead, where notable achievements included earning certifications such as Customer Experience (CCXP) and Lean Six Sigma Green Belt. Prior to USAA, Kate completed the Management Trainee Program at Enterprise Rent-A-Car, where responsibilities included managing sales performance and maintaining business accounts. Kate holds a Bachelor of Arts in Political Science and Government from West Texas A&M University and a Master of Science in Organizational Development and Leadership from the University of the Incarnate Word.
This person is not in the org chart
This person is not in any teams
This person is not in any offices