Kevin Tiffany serves as a Non-Injury Claims Manager at USAA, overseeing a team of ten adjusters in handling complex non-injury claims since October 2023. Prior to this role, Kevin held several positions at Farmers Insurance from March 2008 to September 2023, including Med/PIP and Liability Claims Manager, where leadership extended to six supervisors and 41 claims representatives focused on Medical Payment claims across the West Zone and Hawaii. Other roles included Med/PIP Supervisor and Internal Quality Assurance, emphasizing coaching, quality management, and performance analysis. Kevin began as a Special Claims Representative, managing PIP and Medpay claims and contributed to initiatives for employee performance evaluation. Kevin graduated with a Bachelor of Science in Business Administration and Management from Purdue University's Daniels School of Business.
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