Melissa Ordell is a Manager of Claim Operations with 16 years of experience in the insurance industry, having served in various roles including adjuster, quality assurance specialist, and leadership positions. Melissa previously worked at USAA as a Quality Assurance Specialist I and a Casualty Claims Adjuster, and also gained experience as an Account Executive at Aegis Home Equity and a Collections Specialist at Target. Currently, Melissa is pursuing education at Scottsdale Community College and Paradise Valley Community College.
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