Monique Pierre Mba

Monique Pierre holds an MBA and possesses a diverse professional background, with significant experience in quality assurance and customer service roles. Currently serving as a Quality Assurance Advisor at USAA since April 2016, Monique has advanced through multiple positions, focusing on ensuring service excellence. Prior experience includes a Funding Specialist position at BFS Capital and a Financial Advisor role at Northwestern Mutual, where an emphasis was placed on understanding client needs and providing sound financial recommendations. Additional experience spans roles in customer service at Applebee's, TD, and Sports Authority, demonstrating strong communication skills and a commitment to enhancing customer satisfaction. Monique's educational journey includes a Master's in Business Administration from Southern New Hampshire University and a Bachelor's in Political Science from the University of South Florida, along with several other relevant qualifications.