Bridgette Lorfano is an accomplished professional with extensive experience in customer success and client management. Currently serving as the Head of Customer Success for Amazon Connect at USAN, Inc. since February 2024, Bridgette has previously held key leadership roles including Director of Client Success at Pegasystems from December 2019 to November 2023, Director of Client Services at Virtusa from October 2016 to November 2019, and Sr. Director of Client Management at NetCracker Technology from May 2012 to September 2016. Additionally, Bridgette spent over two decades at Convergys Information Management Group Inc. as Director of Client Management. Bridgette's educational background includes studies at Seminole State College of Florida from 1988 to 1991.
This person is not in any teams
This person is not in any offices