Joss Poulton

VP of Operations at UserGems

Joss Poulton currently serves as the Vice President of Operations at UserGems, a position held since December 2021, after progressing through various roles including Senior Director of Revenue Operations. Prior experience includes significant positions at Onshape, a PTC Technology, from September 2015 to November 2021, where Joss held titles such as Director of Revenue Operations for the SaaS Business. Previous roles at HubSpot from 2010 to 2015 featured positions like Team Lead in Business Operations and Business Systems Analyst in Customer Operations. Joss began professional experience as a B2B Campus Representative intern at Sony from 2008 to 2009. Educational background includes an ALM in Management from Harvard University (2017-2020) and a BSBA with a triple concentration in Entrepreneurship, Finance, and Business Law from Boston University (2007-2011). Joss completed high school education at Moses Brown School (1997-2007).

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