Nicholas Potgieter

Nicholas Potgieter is an accomplished professional in customer success and business development, currently serving as a Sr. Customer Success Manager at UserGems since October 2024. Previously, Nicholas held several key roles, including Customer Success Manager at Sastrify, where management of substantial annual recurring revenue and engagement with a diverse global customer base was achieved. Additional experience includes serving as a Content Strategist at contentguy and as a bilingual Sr. Technical Support Specialist at Epicor, where a focus on customer advocacy and operational support was prominent. Nicholas's background is complemented by a Bachelor's Degree in International Relations and Diplomacy from the University of South Africa, and an MBA in Marketing from Universidad Tecmilenio. With a strong mission to transform customers into winners, Nicholas has a proven track record of delivering effective solutions and enhancing customer experiences across various sectors.