Kimberly Landay

Kimberly Landay is an accomplished professional with extensive experience in healthcare management and customer relations. Currently serving as the National Benefit Resource Center Manager at USI Insurance Services since July 2020, Kimberly previously held notable positions at Memorial Hermann Healthcare System, including Director of Customer Experience and Practice Manager II. Prior experiences include roles at UPMC in various management capacities and as a Call Center Manager, demonstrating a strong background in operations and customer service within healthcare settings. Kimberly's educational background includes a degree in Leadership and Development/Human Resources from Indiana University of Pennsylvania and an Associate's degree in Human Resources Management from Community College of Allegheny County.