Mahhen Shahzad is a seasoned professional in market research and analytics, currently serving as a Customer Insights Analyst at the United States Postal Service since August 2017. Previous roles include Research Strategist, Principal Market Research Specialist, and Consultant in National Market Research at Kaiser Permanente, where Mahhen managed complex research projects and developed actionable insights. Additional experience at Navy Federal Credit Union as a Member Research Strategist involved assessing customer needs and improving business processes, while earlier roles at Gannett Government Media Corporation, Studley, Reznick Group, and CoStar Group focused on designing reports and conducting comprehensive data analysis. Mahhen holds a Bachelor's degree in Journalism from The Ohio State University.
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USPS
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As the United States Postal Service continues its evolution as a forward-thinking, fast-acting company capable of providing quality products and services for its customers, it continues to remember and celebrate its roots as the first national network of communications that literally bound a nation together
