Cortney McLain

Cortney McLain is an accomplished professional with extensive experience in operations and customer service management. Currently serving as Operations Manager at USR Brands since January 2025, Cortney previously held the position of Customer Experience Manager at Hickory Industries Inc., where a focus on handcrafted kitchen equipment was emphasized. Prior roles include Administrative Assistant and Office Manager at Strassburger Meats, Studio Manager at Digital Chrome Studio, Assistant Project Manager at Props for Today, and Sales Executive at Design Within Reach. Cortney's background is characterized by a strong capacity for relationship management and operational excellence, supported by a solid educational foundation from Montclair State University.